To achieve proper functioning of the app please check whether all the settings are correct.
Please open "Settings" on the child's phone
Open "Apps"
Find "Tigrow " app
Open "Mobile data"
Then turn on both buttons
Open "Battery"
Set "not optimized" and allow background activity
Going back to the "App Info" section
Find the "Always On Top" feature. It should be enabled.
Device settings are finished.
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